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How to Source Al Fakher Max 4: Warranty and After Sales
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Max 4 line.
Every serious sourcing conversation about the Max 4 eventually arrives at warranty and after sales, usually because it is where cost and risk meet.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Max 4.
Why warranty and after sales matters on the Max 4
A clear dead on arrival policy removes friction for retail partners.
Documentation is not paperwork for its own sake; on warranty and after sales it is the difference between a clean clearance and a delayed one.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Max 4 |
| Brand | Al Fakher |
| Category | Vape Devices |
| Battery | 800 mAh |
| Output range | 8-80 W |
| Capacity | 1.0 ml |
| Charging | USB-C 1A |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 240 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Shops that receive a short briefing on warranty and after sales convert noticeably better than shops that only receive stock.
Retail staff rarely ask about warranty and after sales directly, but their questions almost always lead back to it.
Checklist
- Check carton quantities against the commercial invoice line by line.
- Keep certificates current and filed against the exact model name.
- Review the reorder point after one full selling cycle.
- Record the arrival condition with photographs on the day of delivery.
- Agree in advance who pays for return freight on a defect claim.
- Confirm the exact configuration in writing before the deposit is paid.
Commercial terms
Payment history is the single most reliable route to better terms, more than total annual volume.
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (54 units) | Tier 1 | 21-30 days |
| Pallet (1564 units) | Tier 2 | 21-30 days |
| Container (11242 units) | Tier 3 | 7-12 days |
Frequently asked questions
What warranty applies to Max 4?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Final word
A short quarterly review of these points will keep the Max 4 range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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