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How to Source Al Fakher Mint Pro: Warranty and After Sales
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Mint Pro line.
What follows is a practical view of warranty and after sales for the Mint Pro, written for people who place repeat orders rather than one off buys.
A written internal standard for warranty and after sales makes onboarding new account managers far quicker and reduces avoidable errors.
Why warranty and after sales matters on the Mint Pro
A clear dead on arrival policy removes friction for retail partners.
Documentation is not paperwork for its own sake; on warranty and after sales it is the difference between a clean clearance and a delayed one.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Mint Pro |
| Brand | Al Fakher |
| Category | Vape Devices |
| Battery | 900 mAh |
| Output range | 8-40 W |
| Capacity | 1.0 ml |
| Charging | Magnetic dock |
| Coil options | 1.0 / 1.2 ohm |
| Carton quantity | 100 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Keeping a short internal note on warranty and after sales for each SKU pays for itself the first time a dispute arises over the Mint Pro.
Seasonality interacts with warranty and after sales more than most forecasts allow for, so a rolling review beats an annual one.
Checklist
- Confirm the exact configuration in writing before the deposit is paid.
- Request batch photographs and a packing list prior to shipment.
- Record the arrival condition with photographs on the day of delivery.
- Log sell through by account for the first eight weeks.
- Verify that artwork matches the approved compliance template.
- Check carton quantities against the commercial invoice line by line.
Commercial terms
Most long running accounts settle into a rhythm of monthly top ups with one larger seasonal build per year.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (123 units) | Tier 1 | 30-45 days |
| Pallet (1965 units) | Tier 2 | 7-12 days |
| Container (19522 units) | Tier 3 | 7-12 days |
Frequently asked questions
What warranty applies to Mint Pro?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
What happens if a batch fails inspection?
The agreed procedure normally covers replacement of affected units or credit against the next order, documented before shipment.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Can several models be mixed in one shipment?
Yes, mixing models and flavours within a carton or pallet is common and usually helps first time buyers test demand.
Final word
If only one thing changes after reading this, let it be the habit of checking warranty and after sales before reordering.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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