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Warranty and After Sales Guide for Al Fakher Royal 5
Published 2026 · VapeWholesaleHub trade desk
Warranty and after sales handling define the long term reputation of a Royal 5 line.
Every serious sourcing conversation about the Royal 5 eventually arrives at warranty and after sales, usually because it is where cost and risk meet.
Where two suppliers look identical on price, warranty and after sales is usually the variable that separates them over a full year.
Why warranty and after sales matters on the Royal 5
A clear dead on arrival policy removes friction for retail partners.
Cash flow is the quiet constraint behind warranty and after sales: the cheapest option is rarely the one that frees the most working capital.
Spare parts availability matters more than warranty length in practice.
Reference specification
| Item | Value |
|---|---|
| Model | Royal 5 |
| Brand | Al Fakher |
| Category | Vape Devices |
| Battery | 900 mAh |
| Output range | 8-60 W |
| Capacity | 1.0 ml |
| Charging | USB-C 2A |
| Coil options | 0.4 / 0.6 ohm |
| Carton quantity | 50 units |
Tracking return reasons feeds directly into the next sourcing decision.
Practical notes for buyers
Cash flow is the quiet constraint behind warranty and after sales: the cheapest option is rarely the one that frees the most working capital.
In practice the decision comes down to three numbers: unit cost, freight per unit and the realistic sell through rate for Royal 5.
Checklist
- Keep certificates current and filed against the exact model name.
- Check carton quantities against the commercial invoice line by line.
- Agree in advance who pays for return freight on a defect claim.
- Confirm the exact configuration in writing before the deposit is paid.
- Request batch photographs and a packing list prior to shipment.
- Retain one sealed sample carton from every batch for reference.
Commercial terms
Volume commitments work best when they are structured as a rolling target rather than a single fixed number.
Commercial terms are usually agreed in three parts: a deposit on confirmation, a balance before shipment and a stated validity window.
| Volume tier | Indicative unit level | Lead time |
|---|---|---|
| Carton (184 units) | Tier 1 | 14-21 days |
| Pallet (516 units) | Tier 2 | 21-30 days |
| Container (14670 units) | Tier 3 | 21-30 days |
Frequently asked questions
What warranty applies to Royal 5?
Most suppliers cover manufacturing defects for a defined period, excluding consumables and physical damage.
How quickly can a repeat order be produced?
For established configurations production typically runs two to four weeks, with transit on top depending on the chosen method.
Do you support long term supply agreements?
Yes, rolling agreements with defined review points work better for both sides than rigid annual commitments.
Is documentation provided for customs?
Commercial invoice, packing list and the relevant certificates are supplied; the importer's broker handles the declaration.
Final word
A short quarterly review of these points will keep the Royal 5 range healthy without consuming the week.
Trade enquiry
Quotations, samples and artwork files are available on request. Please state model, quantity per SKU, destination and target delivery window.
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